Commitment on After Sales Services
(Organisation, quality and duration of After Sales Services)
KLTC will:
Availability of Spare Parts
After the warranty period
KLTC's stock of spare parts, added to that, it consists of a number of approved installers, based in Algeria.
For more than 75 references, society mobilizes daily KLTC important means to ensure timely management of spare parts. So normal wear parts are generally available to 100%; the other pieces are 80% in case of force majeure.
Control mode / supply: by sea, air and express. The computer tool is put to use in accordance.
Shipping method: quick delivery - Troubleshooting.
KLTC keep sufficient stock to meet the supply of spare parts for wear.
Other spare parts and components will be provided as soon as possible.
Warranty Period
(18 months)
KLTC certify that the supplies included in this Consultation :
The warranties cover all defects in manufacturing or packaging not detectable by standard tests and further include the replacement of defective parts.
Are not covered, the normal wear and damage due to incorrect use or handling faults or maintenance.
Quality Control
The quality of the products we provide to our customers is of utmost importance to our society :